Break-Fix

The traditional method of IT management for smaller companies is break-fix.  What is break fix? Examples of a company that relies on break-fix information technology methods are shown below.

  • You only call your information technology company when there is a problem.
  • Equipment breaks and you either fix it or replace it.
  • You have a do-it-yourself backup system that replicates to an external hard drive
  • You assume the antivirus software that came with your computer is working.
  • You assume that your Windows operating system is updating routinely.
  • You use a free email service.
  • You purchase your workstations, laptops, and wireless equipment from a box store.
  • You aren’t sure if you have home or business class equipment and software.

So what’s the problem?

Break-fix doesn’t address emerging threats like ransomware.  Ransomware is malicious software that encrypts your files until you pay a ransom to get a decrypt key.

Assuming that

  • your anti-virus is working,
  • your laptops, workstations, and servers are patched/updated,
  • your email is secure,
  • your employees know what not to click on,
  • your replicated backups to an external hard drive is enough,
  • and it isn’t going to happen to you

puts your organization or business at RISK!

60% of small companies go out of business after a cyber-attack (like ransomware), according to an article in the Denver Post on 10/23/16.  http://www.denverpost.com/2016/10/23/small-companies-cyber-attack-out-of-business/

So what’s the solution?  Managed Services

Managed services for information technology is the solution.

Medicine Bow Technologies packages all the anti-virus, anti-malware, anti-ransomware, monitoring, scanning, firewall management, email protection, patching/updates, point-in-time backups, and other business class software your business needs to ensure it is secure.

Then, we watch your IT infrastructure for you to address any issues before it affects you or your customers.

Information technology managed services is the proactive, watchful eye that ensures your business will continue in case of a cyber attack.

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