MBTreatment – EHR Support
MBTreatment services include electronic health record system
support for hospitals and clinics.
• Meditech • MPM • eMDs
We answer over 90% of questions and very rarely have to escalate to
the vendor’s support desk. However, if we do escalate, we follow up
routinely and keep you informed of the progress.
Our hospital and clinic support team consists of nurses and medical financial specialists because we believe real world experience with health records systems is needed to answer your questions. Our EHR support team meets on a weekly basis to review and track issues, follow up on tickets, and assign responsible parties. We are a highly functioning team with an excellent success rate for on-time and on-budget projects. If your EHR needs updates, help with interfacing, or technical assistance, we involve our systems administrators who are technical product experts. In addition, we can offer hosting in our data center for your EHR with secure remote access options.